Westgate Surgery Kent

Written by a patient

Generally can get the appointment I want. Just the odd occasion when I cannot. I am a member of the Patient Focus Group which I think is a really good idea. I actually believe the doctors do listen to what we think!!

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Written by a patient

I cannot remember when my last appointment was, but put in a date otherwise it would not submit my survey. I like everything about the surgery, and feel that I am receiving first class care from doctor Vishwanathan.

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Written by a patient

As a working person i find it hard to get an appointment when needed (which is not often). I find the receptionists rude and unhelpful. They look at you as if you are stopping them from doing something else. ( which is normally talking to each other). The service the surgery offers has gone down hill over the years. bring back the doctors and staff that care!

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Written by a patient

Diabetes care very poor when I was there which is why I left the area - to get better care. When I left the area (2and 1/2 months ago) a new diabetic nurse was at the surgery whom I think was good but I wasn't there long enough to find out. I spent 2 and 1/2 years at Westgate being told I was a Type 2 diabetic without any tests and then found out, when I moved, that I wasn't. Also, only having appointments every 3 months with the specialist diabetic nurse when my blood sugars were so unstable and I was having a lot of hypos was hopeless. I do not want anyone else to go through what I went through.

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Written by a patient

Called at the surgery and was given an appointment to see the nurse the next day

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Appointment